Privacy Policy

Effective Date: September 4, 2025

Entwined Grounds Coffee (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit entwinedgrounds.com, place an order, or interact with us online or in our shop.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase, create an account, or contact us.

  • Non-Personal Information: Browser type, device information, IP address, and how you use our website (via cookies and analytics tools).

  • Order & Loyalty Information: Items purchased, order history, and any rewards or loyalty account activity.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchases, promotions, and updates

  • Improve our website, products, and services

  • Personalize your customer experience

  • Comply with legal obligations and prevent fraud

3. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve site functionality and performance

  • Analyze website traffic with tools like Google Analytics

You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

4. Sharing Your Information

We do not sell your personal information. We may share limited information with trusted third parties who help us operate our business, including:

  • Payment processors (for secure transactions)

  • Delivery and fulfillment partners

  • Website hosting and analytics providers

These partners are required to safeguard your information and use it only for business purposes.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You may:

  • Opt out of marketing emails at any time by clicking “unsubscribe”

  • Request access to, correction of, or deletion of your personal information by contacting us

  • Control cookies through your browser settings

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such information, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Entwined Grounds Coffee
905 E Criner
Grandview, Texas 76050
📧 info@entwinedgrounds.com
📞 (682) 317-5614